Welcome Bonuses

A highly interesting welcome bonus offers players the chance to get up to $11,000 as a bonus package after signing up, though one of the main disadvantages about this site when it comes to bonuses, is that it doesn’t have a lot of them in general. Many players often base their decision to join a gambling site based on the strength of their bonuses, because variety can act as a huge draw, which means that many sites often have a wide array of them to keep their players interested.

 

Software Suppliers

Captain Jack Casino use popular online casino supplier Real Time Gaming, who cater for most of the American gambling websites and are well respected in the industry having been around since 1998. With well over 150 exciting slots and table games, including blackjack, baccarat, and poker of different varieties, some of them with some kind of pirate theme, Real Time Gaming have done well to provide an enthralling online casino experience for players, whether this be beginners or experts. Also, Captain Jack Casino allows you to play every game for free, if you are not ready to play using real money and this is a great way to build up your confidence and get to know the rules better.

 

Progressive Jackpots

As far as can be seen, as of yet, Captain Jack Casino appears to not have any progressive jackpots, though based on how the site has developed and been built, this is surely only a matter of time before this changes, unless it is a deliberate part of their strategy. While progressive jackpots can act as a great way to attract new players, because of the huge amount that can be won, for online casinos, the risk is less because the jackpots span across many different ones. As a result, it may be that Captain Jack Casino have opted to focus their strategy on normal slots, but making them as entertaining as they can to ensure that players stay around. The theme of the site gives them a great advantage for doing this and as a result, it will be interesting to see if they do decide to go for progressive jackpots in the future.

 

Banking

Captain Jack Casino is quite good when it comes to the banking options that are available to it and these include most of the major credit and debit cards, supplied by Mastercard and Visa, as well as internet payment gateway, Neteller, while Bitcoin also works for depositing also. For withdrawals, you can use bank transfer, bank check, Neteller or Bitcoin, while it can take between seven and 10 business days for withdrawals to be fully processed.

 

Casino Mobile

The first impression that you get from Captain Jack mobile casino is that it was built with a highly responsive design and as a result, this works very nicely with both iOS and Apple devices. At the minute however, the mobile version of the Captain Jack casino does not offer quite as many games and slots as the desktop version does, though this is not necessarily going to be a permanent decision. With an increasing amount of players preferring to wager via their mobile devices, this is perhaps something that might disappoint players. That said, all of the aesthetics, graphics, color and sound quality are up there with the best in its class and, despite the obvious drawback, Captain Jack has a very solid mobile platform on which it can improve.

 

User Interface

Captain Jack casino has to be commended on having a very good user interface which is not only highly functional, but also particularly fun for the player to navigate, with various interactive features, all in keeping with the pirate theme so it is definitely novel. Every screen that you visit is well laid out and easy to navigate, which applies to mobile as well. Where some online casinos take a bit of a slap dash approach and don’t really think about the user interface and branding, it is clear that Captain Jack casino got their strategy right.

 

Customer Support

Available in three easy to use different forms, Captain Jack casino are highly efficient when it comes to customer service. One of the best things about it, is that their Live Chat function is instantly noticeable when you enter their site, with the icon flashing up in the bottom right hand corner. Each customer service representative is well trained in the industry and are easily equipped to handle any issues that you may have, while email responses typically take between 24 and 48 hours. As well as this a phone number is provided which is toll free when calling from America and will get you through to a customer service agent in less than a minute.

 

Conclusion

To sum up, Captain Jack Casino is definitely one of the better ones that you will find online and they have certainly gone the right way about it. Everything makes sense and they even provide a VIP program for loyal players which gives them added benefits. While the mobile version could include more slots and games, it is likely to be only a matter of time before this happens. From a user interface perspective, this is top notch and players can rest assured that they can find their way around seamlessly without any problems. A great all round online casino!

Stephen Addington (PhD, MSc, BSc)

Researcher and expert in applied mathematics covering the areas of combinations, configurations, probabilities and games of chance within slots machines. Consultant to various gaming developers and suppliers. Published author and speaker. You can read more about Stephen on my author profile page